Topic 1: Information Labor and Online Education
I thought that the section in chapter 3 dealing specifically with online education presented an interesting contrast to the documentary we watched during our last session. For the manual laborers who form the groundwork of our “information economy,” work conditions seem to be of greater concern that the number of jobs available due to the high demand for inexpensive manual labor. Chapter 3 presented, however briefly, a perspective from another professional group whose future employment may well be seriously affected by the evolution of different consumer technologies: educators.
The “faculty resistance to proposals for automated online learning” in the “name of human values,” addressed by Feenberg, highlights the fact that the current technological demands of contemporary society still rely on large quantities of inexpensive manual labor while threatening positions that, for lack of a better word, I will refer to as “intellectual” here, such as teachers, librarians, salespeople, etc. While technologies that make a fully-independent education possible (online, interacitve lessons, self-study distance courses, etc) might also make education more widely available and less expensive, educators question the value of a completely impersonal education process. However, given that their jobs may be at stake, how valuable is their opinion that these automated learning tools cannot replace classroom teaching? And could they create setbacks in the future of education with their concern for the future of their profession?
Topic 2: Micro & Macro versus Theoretical & Empirical
Throughout the readings, it seemed to me that the authors argued that the tension between the abstract and the applied, or the theoretical and the empirical, presented one of the more significant obstacles to progress in modernity and technology studies. The issue of combining macro- versus micro- is also cited as a great challenge to the field. For myself, I am not sure that I understand how this dichotomy presents a greater obstacle for modernity and technology studies than for any other discipline that involves the need to combine different levels of analysis across various fields. Perhaps it is a result of my liberal arts background, but I find it difficult to consider that any subject can be investigated comprehensively without including aspects of other areas or disciplines. Consequently, many of the authors’ proposals seemed somewhat obvious to me. For example, the idea of modernity and technology being entwined in a complex co-constructive relationship (without origin, as stated in Chapter 3 under the heading of Instrumentalization Theory on p.95) seemed self-evident, making me wonder whether or not I entirely understood the purpose of the author’s argument.
Topic 3: Agency in Complex Systems
In several of the articles, authors refer to the increasing complexity throughout modernity and into high-modernity or post-modernity (I’m not exactly sure what the difference is between the last two, but then again, I got the impression that the authors weren’t either). The best quotation encapsulating this idea I found in Chapter 7, which I will cite here since I don’t trust myself to paraphrase it accurately: ““As Paul Edwards points out (chapter 7, this volume), a major distinguishing feature of modern societies is their reliance on infrastructures, large sociotechnical systems such as information and communications networks, energy infrastructures, and banking and finance institutions. As Edwards argues, these infrastructures mediate among the actors that are studied in a micro-level analysis. In this sense they function as disembedding mechanisms, defining social relations and guiding social interactions over large distances of time and space . . . . The recent transition to a post-Fordian global economy has heightened the inadequacy of microlevel analysis by fragmenting industrial production and marketing and reorganizing it on a global scale.” (Modernity and Technology, p.60) Increasing complexity and layers of management in large corporations provide decision-makers the ability to distance themselves from the sometimes harsh realities engendered by their professional choices. Then there's the idea of corporate responsibility. It seems like a nice idea in principle, but is it realistic? When there are so many layers of organization it seems impossible to engender a sentiment of personal responsibility on the part of those in power. To use an example from the last class, how can we begin to hold decision-makers of companies like HP responsible for Manpower's actions?
Topic 4: Information Systems and Complexity versus Complicatedness
Another suggestion I would like to make regarding the book’s treatment of the idea of complexity, is the contrasting idea of complicatedness and how it may relate to the history of the development of technology. Increasing complexity forming complex systems, I gather, is usually seen as the ordered expansion of systems that integrate and include other systems, making possible the flow of energy, information, or matter inside the larger system itself through multiple layers of connection within an interrelated structure. Complexity in systems preserves its structure as the system grows, leaving it more resilient to opposition and navigable in terms of organization. Complicated systems, on the other hand, instead of developing different layers of organization that work together, grow in unstructured ways and generally lead to chaos due to lack of organization. Could it be possible that, where technological progress is concerned, complexity and complicatedness work in a manner similar to