1. Kraut and Cumming's article discusses the social trends of Internet usage up until 2000. Since then, we have even more modes available for online communication, for example, blogging and skype (internet telephony). Does this suggest a continuing increase in social use or a response to meet user needs or both? What about paying bills online, would you consider this a social use or a cross over and are there other examples of the two blending together?
2. Volunteer is defined by both freely entering a transaction and not being compensated for it. It seems from Postigo's article that both parties had other informal expectations. For example, the volunteers wanted to gain experience, more access and possibly more recognition while and AOL needed more control. Is the definition of volunteer evolving and what do you think are reasonable expectations for both parties? In some ways the arrangement almost sounded more like internship, where experience was the primary reason for working without pay, there was still some compensation from fringe benefits and the possibility of working for AOL in the future.
3. That said, why aren't other corporations exploiting this type of volunteer arrangement? Was the eagerness surrounding the volunteers for AOL unique to this time and place in the technology boom (or whatever we should call this time period)?